Privacy Policy

Overview

AMY Electric ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit amyelectric.com (the "Site") or submit forms through our Site.

Information We Collect

Personal Information You Provide

When you fill out our contact or estimate forms, we collect:

• Name
• Phone number
• Email address
• Service area / city
• Details about your electrical project or issue

We use this information solely to respond to your service request, provide a quote, or schedule work.

Information Collected Automatically

When you visit our Site, the following may be collected automatically:

• Your IP address (used for spam prevention and to identify geographic region for service eligibility)
• Browser type and version
• Pages visited and time spent on each page
• Referring website or search engine

We use Cloudflare Web Analytics for anonymous traffic measurement. Cloudflare Web Analytics does not use cookies and does not collect any personal data — all visitor data is anonymized.

How We Use Your Information

We use collected information for the following purposes:

• Respond to inquiries — Reply to your contact or estimate requests via phone or email
• Provide electrical services — Schedule and perform electrical installations, repairs, and inspections
• Improve our website — Analyze aggregate traffic patterns to improve content and user experience
• Legal compliance — Maintain records as required by California contractor licensing laws and tax regulations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Cookies

Our Site does not use tracking cookies. Cloudflare Web Analytics is cookie-less and privacy-first by design.

Cloudflare (our hosting provider) may set a strictly necessary cookie for security purposes (e.g., to mitigate DDoS attacks). This cookie does not contain any personal information and is required for site functionality.

Data Sharing & Third Parties

We may share your information in the following limited circumstances:

• Service providers — We use MailChannels to deliver email notifications when you submit a form. Your form data is transmitted to MailChannels solely for the purpose of email delivery.
• GoHighLevel (if enabled) — If we have configured a GoHighLevel webhook, your form data may be forwarded to our CRM for lead management.
• Legal requirements — We may disclose information if required by law, subpoena, or legal process.

Data Retention

We retain form submission data for as long as necessary to fulfill your service request and comply with legal obligations (e.g., California contractor licensing recordkeeping). Inquiries that do not result in service are retained for up to 12 months, then deleted automatically.

Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information, subject to certain exceptions
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination — We will not discriminate against you for exercising any CCPA rights

To exercise these rights, contact us at (818) 302-5614 or email info@amyelectric.com.

Data Security

We implement reasonable technical and organizational measures to protect your personal information, including:

• HTTPS encryption — All data transmitted between your browser and our site is encrypted using TLS
• HSTS — HTTP Strict Transport Security enforces HTTPS connections
• Security headers — CSP, X-Frame-Options, and other headers prevent common web attacks
• Limited access — Personal data is accessible only to AMY Electric personnel who need it to respond to your request

No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites (e.g., Yelp, CSLB license verification). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Phone: (818) 302-5614
• Email: info@amyelectric.com
• Mail: AMY Electric, 20628 Londelius St, Winnetka, CA 91306